Messaging Privacy Policy

Effective: 1 September 2025

About Us

“We”, “us” or “our” means Moneybox IM Pty Ltd (ACN 687 133 124, AR 001317023), with its principal place of business located at Suite 22/3rd Floor, 21-23 William Street, Balaclava, VIC 3183.

About This Privacy Policy

Your privacy is important to us, so we’ve developed this Privacy Policy,which explains how we collect, use, and disclose your personal information.This includes information collected when you use our website(s), mobile apps,and other online/offline products, services, and experiences (collectively, the“Services”).

If you have any questions about this Privacy Policy or how we use your personal information, please contact us at support@moneyboxinvest.com.

What Personal Information We Collect and How We Collect It

We collect personal information that you provide directly to us:

Contact information: If you sign up to receive emails, newsletters, or text messages (SMS) from us, we will collect your name, email address, mailing address, phone number, and any other information needed to contact you.
Phone number and consent details: If you opt in to receive SMS/text messages from us, we will collect and store your phone number along with the date, time, and method of consent.
Payment information: Payment details are collected and stored by our third-party payment processors.
Survey information: Any other personal information you provide when you respond to forms, surveys, promotions, or feedback requests.

How We Use Your Personal Information

We use the personal information we collect to:

Send transactional and/or marketing text messages (SMS) in accordance with your preferences and applicable law, including information about your account, orders, or services.
Provide customer support and respond to inquiries.
Send newsletters, updates, and offers.
Monitor and analyse trends and improve our services.
Detect, investigate, and prevent fraudulent or illegal activities.
Meet contractual and legal obligations.

How We Share Your Personal Information

We may share your personal information with:

Vendors and service providers processing data on our behalf (e.g., analytics, marketing, payment services).
As part of business transfers such as mergers or acquisitions.
Where required by law or legal process.

Your Marketing Choices

You can unsubscribe from marketing messages at any time via the link included in our messages or by contacting support@moneyboxinvest.com.

Retention of Your Data and Deletion

We keep personal information only as long as necessary for the purposes it was collected, or as required by law.

International Transfers

If personal information is transferred outside Australia, we will ensure appropriate safeguards are in place.

Changes to This Privacy Policy

We may update this policy from time to time. Changes will be effective upon posting.

Contact Us

Moneybox IM Pty Ltd (ACN 687 133 124, AR 001317023)
‍
support@moneyboxinvest.com
https://www.moneyboxinvest.com/contact

Helping everyday people grow their money with clarity, control and purpose.

Important documents Early release application Terms and conditions Help/FAQs Privacy

The information in this website is prepared by Moneybox IM Pty Ltd (ACN 687 133 124, AR 001317023) who is an authorised representative of Cache Investment Management Pty Ltd (ACN 624 306 430 AFSL 514 360) (Cache). The Moneybox Credit Fund is issued by Cache (RE Services) Ltd (ACN 616 465 671, AFSL 494 886) as disclosed in the relevant product disclosure statement. All information is general information only and does not take into account your personal circumstances, financial situation or needs. Before making a financial decision, you should read the relevant PDS and TMD and consider whether the product is right for you and whether you should obtain advice from a professional financial adviser. All investments carry risks.

Moneybox SMS Privacy Policy